Move Concierge by Virtuo

Move Concierge by Virtuo

Their best move ever.
Your next five-star review.

Introducing Move Concierge by Virtuo, a real, human concierge that handles all the messy details of your client’s move while giving you all the credit for a 5-star experience.

Introducing Move Concierge by Virtuo, a real, human concierge that handles all the messy details of your client’s move while giving you all the credit for a 5-star experience.

White-glove move support

Automated Google reviews*

Free for Integrity agents

Move concierge runs on your behalf

The moment your deal goes firm, our concierge reaches out to handle everything your client

dreads: Utilities, internet, movers, cleaners, mail registration, insurance, and more. Your client

saves time and money. You get a smoother closing, and the positive reviews that follow*.

1

A real, human concierge who plans and manages their entire move.

1

A real, human concierge who plans and manages their entire move.

2

Set up for utilities, internet, movers, cleaners, mail, insurance and more.

2

Set up for utilities, internet, movers, cleaners, mail, insurance and more.

3

20+ hours saved on manual move coordination.

3

20+ hours saved on manual move coordination.

4

Up to $1,200 in savings from preferred partners. 

4

Up to $1,200 in savings from preferred partners. 

*Google reviews are directed to Royal LePage Integrity’s Google Business profile under Move Concierge Essentials and Agent Google Business Profile under Agent Pro 

75

%

%

more likely to refer

45,000

+

+

successful journeys

0

.

.

0

satisfaction score

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

Teresa Taylor, Agent

Optional upgrade:

Agent Pro

Make the experience unmistakably yours

Make the experience unmistakably yours

Want to personalize the experience? Agent Pro brands every touchpoint with your name and

logo, turns great experiences into reviews that build your reputation, and keeps you top of mind

for years with automated stay-in-touch programs.

Happy customers, directed right to your Google profile.

You shouldn't have to remember to ask, follow up, and hope they leave a review. We handle the sourcing and routing automatically, sending every 5-star straight to your Google profile.

Reviews captured at the right moment in the journey

Reviews captured at the right moment in the journey

5-stars go to Google. Complaints come to you first. No public surprises.

5-stars go to Google. Complaints come to you first. No public surprises.

Move Concierge directs reviews to Royal LePage Integrity’s profile, Agent Pro directs them to yours 

Move Concierge directs reviews to Royal LePage Integrity’s profile, Agent Pro directs them to yours 

The upgrade that keeps you top of mind for years.

Agent Pro keeps your name, photo, and brand on every touchpoint, so you're the first call when they or their friends are ready to move.

Your photo, name and logo on every touchpoint

Your photo, name and logo on every touchpoint

A consistent brand that keeps you top of mind for years

A consistent brand that keeps you top of mind for years

Custom marketing assets to use at open houses and meetings

Custom marketing assets to use at open houses and meetings

Stay top of mind without staying up late.

The relationship doesn't end at closing—it compounds. Agent Pro keeps you connected on autopilot:

Auto-reminders for home anniversaries, birthdays, milestones

Auto-reminders for home anniversaries, birthdays, milestones

Quarterly branded Home Digest with market data & maintenance tips

Quarterly branded Home Digest with market data & maintenance tips

One-to-one videos or one-to-many broadcasts in second

One-to-one videos or one-to-many broadcasts in second

Compare Plans 

With agent Pro, you get everything in Move Concierge, plus, a whole lot more.

Feature

Feature

Agent Pro

Agent Pro

Move Concierge

Essentials

Move Concierge

Essentials

Move Concierge

Move Concierge

Our human concierge will work 1:1 with your client to build their curated move plan.

Client and Agent-facing Apps

Client and Agent-facing Apps

Stay up to date on move plan progress with real-time updates.

Quarterly Home Digest

Quarterly Home Digest

Market insights, maintenance reminders, and partner perks, sent automatically to your clients.

Automated Reviews 

We survey your clients at the height of the

experience, and prompt a Google Review for ratings

of 9 or 10.

(Reviews directed to your personal Google profile)

(Reviews directed to Brokerage Google profile)

(Reviews directed to Brokerage Google profile)

Personalized Branding

Personalized Branding

Your name, your face, your brand, on every touchpoint your client sees.

(Custom branding)

(Brokerage branding)

(Brokerage branding)

Stay in Touch Program 

Anniversary nudges, custom videos, one-to-many broadcasts to past clients.

Pricing

Upgrade to Agent Pro

Upgrade to Agent Pro

Stay top of mind well past closing, for one flat fee per client.

Stay top of mind well past closing, for one flat fee per client.

Activate Agent Pro in under 5 minutes.

Frequently asked questions

When do I get charged?

Only on closing — one flat fee per door, deducted from your file the same way other transaction services are handled. There's no monthly subscription, no platform fee, and no charge if a deal falls through.

Which tier should I pick?

Pick based on annual transactions: under 10 → $149/door, 10–49 → $99/door, 50+ → $49/door. You can move tiers anytime as your volume grows — we true up at year-end.

What does "lifetime access per client" actually mean?

Once you've activated Agent Pro for a client, they stay yours — branded experience, Home Digest, anniversary touchpoints, the works — for as long as they own the home. One fee at closing. No recurring cost per client.

Can I cancel? Is there a contract?

No contract. Cancel anytime. Clients you've already activated keep the experience for as long as they own the home — but you're never locked in for future deals.

Do I lose anything from Move Concierge if I upgrade?

No. Agent Pro stacks on top of everything you already get for free — the Move-In Experience, Home Digest, and concierge support. Your clients get the same white-glove experience; it just shows up branded for you, with extra retention tools layered in.

Can I pick and choose which clients get this service?

Our concierge calls your client within 48 hours of the deal going firm to discuss their move. We will always let you know before we reach out, at which time you have the option to opt a specific client out from communications.

Land-only and commercial properties don't qualify. You don't need to manage the list. And with Agent Pro, you only pay for clients who use the service. If a specific client needs to opt out based on their situation, just let us know and we'll remove them at no charge.

When will the concierge contact my client?

Once your deal goes firm, your client's concierge calls them within 48 hours to discuss their move. If the concierge cannot reach your client, they'll book them for a call at a different time or day. Clients also receive email and text reminders to book a call if they haven't connected yet.


In order for us to reach out to your client, we will need a current email address and phone number. Please make sure this information is updated ahead of time in your brokerage’s transaction management system. We may also reach out to you directly to confirm client contact information.

What services does the concierge discuss with my client?

When we onboard you, you can let us know which services you'd like us to offer your clients. During the concierge call, we discuss applicable services based on your client's situation, including gas and electricity setup or transfer, municipal services for water and sewer, mail keys, waste bin delivery, internet and TV, home security, home insurance quotes, moving company services, cleaning services for both the old and new home, and other move-related needs.

Still have questions? Contact your brokerage or reach out to Virtuo.