Included for every Wolle Realty client
When your client's deal firms up, Move Concierge takes over the move. A real human concierge — backed by an AI-powered app — handles the logistics clients dread: utilities, internet, movers, cleaners, insurance quotes, and more. Your client saves time and money. You get a smoother closing and a client with an elevated experience.
The upgrade: Agent Pro
They already trust you and love your work. The only challenge? Staying top of mind years down the road when their friends need an agent. Agent Pro solves this. We automate your branded, long-term follow-ups so you stay unforgettable—effortlessly.
more likely to refer
successful journeys
satisfaction score
Teresa Taylor, Agent
A brand clients remember.
Your brand wins repeat business — but only if clients keep seeing it. Agent Pro keeps your name, photo, and story on every touchpoint, so you're the first call when they or their friends are ready to move.
Stay top of mind without staying up late.
The relationship doesn't end at closing—it compounds. Agent Pro keeps you connected on autopilot:
More 5-star reviews on Google. Zero awkward asks.
Every buyer Googles your name before they call. Every 5-star they see makes them more likely to choose you.
What changes
You keep everything in Move Concierge. Plus a whole lot more.
Human concierge + AI-powered app handles the full move.
Market insights, maintenance reminders, and partner perks — sent automatically.
Your photo and name on every client touchpoint,
Anniversary nudges, custom videos, one-to-many broadcasts to past clients.
5-stars to Google. Complaints to you. Tracked referrals.
Pricing
Frequently asked questions
Move Concierge:
What does the concierge do?
Almost everything. Our dedicated concierge team are real humans who plan and manage everything your clients need to make their move a breeze. Utilities, internet, TV, movers, cleaners, mailbox registration, insurance, home security, and any other move-related logistics are all handled on their behalf.
I already give my client a moving checklist - Do I need this?
Virtuo isn't a checklist. It's a real human concierge who does the work on their behalf. Think of it this way: giving someone a checklist for planning a wedding is helpful. But hiring a wedding planner who actually does it all for you? That's transformative. That's what clients remember. That's what gets you referrals.
How do I sign my clients up?
Every client (excluding land-only and commercial deals) is automatically enrolled into the Move Concierge program. Our concierge team reaches out as soon as the deal goes firm.
How much does Move Concierge cost?
Nothing. Move Concierge Essentials is free to you and your clients, so you can offer a premium moving experience at zero cost.
Are clients charged more for services managed by you?
All rates offered through Virtuo are either the same as or significantly discounted compared to what clients would get on their own. Clients can save up to $1200 through partner discounts by using Move Concierge to book their move services.
Will clients see my custom branding?
Move Concierge Essentials is brokerage-branded, so clients by default will see your brokerage's name and logo throughout the experience and in all creative assets. If you would like to personalize the experience with your own brand, you can do so for an additional cost by upgrading to Agent Pro. Pricing starts at $49/client. Please contact your Agent Success Manager for more details.
Can I remove clients from receiving this service?
There are certain scenarios where you may not want you client to receive this service. Land-only and commercial properties automatically don't qualify for the move concierge program. That said, most clients love Move Concierge it because it helps them reduce the stress of the move process. In fact, we have less than 2% client opt out rate. If you’d like to exclude a specific client, just let your Agent Success Manager know.
When will the concierge contact my client?
After the deal goes firm, our move concierge team will reach out to your client within 48 hours of activation. If the concierge can't reach the client on the first attempt, they'll book a follow-up call at a better time. Clients also receive email and text reminders to connect if they haven't yet.
What services does the concierge discuss with my client?
On the call, the concierge covers what's relevant to each client's situation, including: Utility setup or transfer, Mail registration, Internet and TV, Home security, Home insurance quotes, Moving company services, Cleaning services (old and new home), Other move-related needs. Our concierge team will never propose services that occur before the sale goes firm, such as Inspections or Legal services.
Will I get updates on the program’s progress?
Yes. Once live, you will receive weekly summary emails tracking your client's progress throughout their journey, until the concierge has completed all services, tasks, and requests. You can also check on client progress at any time via the Agent Portal.