Move Concierge by Virtuo

Move Concierge by Virtuo

Your clients get peace of mind. You get the repeat business.

Your clients get peace of mind. You get the repeat business.

Upgrade to Agent Pro

Upgrade to Agent Pro

Moving sucks.

Moving stresses your clients out. They have endless questions. And every call you take is time away from your next deal.

Move concierge runs on your behalf.

What your clients get:

The moment your deal goes firm, a human concierge reaches out to them directly. They handle everything your client dreads about moving.

Utilities, internet, movers, cleaners, mail forwarding, insurance, and more

Utilities, internet, movers, cleaners, mail forwarding, insurance, and more

20+ hours saved

20+ hours saved

Up to $1,200 in savings through preferred partners

Up to $1,200 in savings through preferred partners

An app to manage every step of their move journey

An app to manage every step of their move journey

Stay top of mind without staying up late.

Weekly summary of your client’s journey

Weekly summary of your client’s journey

More Google reviews and referrals

More Google reviews and referrals

Fewer interruptions and questions from your clients

Fewer interruptions and questions from your clients

All the credit for a 5 star experience

All the credit for a 5 star experience

Branded stay-in-touch program (available on Agent Pro)

Branded stay-in-touch program (available on Agent Pro)

Trusted by

75

%

%

more likely to refer

45,000

+

+

successful journeys

0

.

.

0

satisfaction score

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

Teresa Taylor, Agent

The upgrade: Agent Pro 

Move Concierge takes care of your clients. Agent Pro takes care of your business.

Move Concierge takes care of your clients. Agent Pro takes care of your business.

They already trust you and love your work. The only challenge? Staying top of mind years down the road when their friends need an agent. Agent Pro solves this. We automate your branded, long-term follow-ups so you stay unforgettable—effortlessly.

Feature

Feature

Agent Pro

Agent Pro

Move Concierge

Move Concierge

Move-In Experience

Move-In Experience

Human concierge + AI-powered app handles the full move.

Quarterly Home Digest

Quarterly Home Digest

Market insights, maintenance reminders, and partner perks — sent automatically.

Custom Branding

Custom Branding

Your photo and name on every client touchpoint,

Personalized Stay in Touch

Personalized Stay in Touch

Anniversary nudges, custom videos, one-to-many broadcasts to past clients.

Review/Referral Optimization

Review/Referral Optimization

5-stars to Google. Complaints to you. Tracked referrals.

Pricing

One fee per client. We win when you win.

No subscription. No platform fee. Lifetime access for every door you bring on.

No subscription. No platform fee. Lifetime access for every door you bring on.

Stop competing for referrals. Start owning them.

Stop competing for referrals. Start owning them.

Activate Agent Pro in under 5 minutes. Your next closing gets the upgrade.

Activate Agent Pro in under 5 minutes. Your next closing gets the upgrade.

Frequently asked questions

When do I get charged?

Only on closing — one flat fee per door, deducted from your file the same way other transaction services are handled. There's no monthly subscription, no platform fee, and no charge if a deal falls through.

What does "lifetime access per client" actually mean?

Once you've activated Agent Pro for a client, they stay yours — branded experience, Home Digest, anniversary touchpoints, the works — for as long as they own the home. One fee at closing. No recurring cost per client.

Can I cancel? Is there a contract?

No contract. Cancel anytime. Clients you've already activated keep the experience for life — but you're never locked in for future deals.

Do I lose anything from Move Concierge if I upgrade?

No. Agent Pro stacks on top of everything you already get for free — the Move-In Experience, Home Digest, and concierge support. Your clients get the same white-glove experience; it just shows up branded for you, with extra retention tools layered in.

Can I pick and choose which clients get this service?

We contact all qualified clients automatically. Land-only and commercial properties don't qualify. You don't need to manage the list. Best part: you only pay for clients who use the service.

When will the concierge contact my client?

Your client's concierge calls them within 24-48 hours to discuss their move. If the concierge cannot reach your client, they'll book them for a call at a different time or day. Clients also receive email and text reminders to book a call if they haven't connected yet.

What services does the concierge discuss with my client?

When we onboard you, you can let us know which services you'd like us to offer your clients. During the concierge call, we discuss applicable services based on your client's situation, including gas and electricity setup or transfer, municipal services for water and sewer, mail keys, waste bin delivery, internet and TV, home security, home insurance, moving company services, cleaning services for both the old and new home, and other move-related needs.

Still have questions? Contact your brokerage or reach out to Virtuo.