Move Concierge by Virtuo

Move Concierge by Virtuo

Your clients get a move they love. 

You get the referrals that follow.

Your clients get a move they love. 

You get the referrals that follow.

Benchmark clients get Move Concierge — a white-glove moving experience that handles every detail. Agent Pro makes it yours: your brand on every touchpoint that turns happy clients into repeat business. One referred deal covers Agent Pro for your next 100 clients.

Benchmark clients get Move Concierge — a white-glove moving experience that handles every detail. Agent Pro makes it yours: your brand on every touchpoint that turns happy clients into repeat business. One referred deal covers Agent Pro for your next 100 clients.

No subscription

Pay per door

Cancel anytime

Included for every Benchmark agent

When your client's deal firms up, Move Concierge takes over the move. A real human concierge — backed by an AI-powered app — handles the logistics clients dread: utilities, internet, movers, cleaners, insurance quotes, and more. Your client saves time and money. You get a smoother closing and a client with an elevated experience.

1

40+ hours saved per client

1

40+ hours saved per client

2

$1,000s saved through partner discounts

2

$1,000s saved through partner discounts

3

Full visibility into closing progress

3

Full visibility into closing progress

4

Less stress for your clients — and for you

4

Less stress for your clients — and for you

The upgrade: Agent Pro 

Move Concierge takes care of your clients. Agent Pro takes care of your business.

Move Concierge takes care of your clients. Agent Pro takes care of your business.

They already trust you and love your work. The only challenge? Staying top of mind years down the road when their friends need an agent. Agent Pro solves this. We automate your branded, long-term follow-ups so you stay unforgettable—effortlessly.

Trusted by

75

%

%

more likely to refer

45,000

+

+

successful journeys

0

.

.

0

satisfaction score

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

"Virtuo is a game-changer for my clients. They love having someone they can actually talk to who helps coordinate all the details, and I love knowing the move is being handled. Five-star service every time."

Teresa Taylor, Agent

A brand clients remember.

Your brand wins repeat business — but only if clients keep seeing it. Agent Pro keeps your name, photo, and story on every touchpoint, so you're the first call when they or their friends are ready to move.

Your photo and name on every touchpoint, intro to Home Digest

Your photo and name on every touchpoint, intro to Home Digest

A consistent brand that keeps you top of mind for years

A consistent brand that keeps you top of mind for years

More repeat and referral business — clients never forget you

More repeat and referral business — clients never forget you

Stay top of mind without staying up late.

The relationship doesn't end at closing—it compounds. Agent Pro keeps you connected on autopilot:

Auto-reminders for home anniversaries, birthdays, milestones

Auto-reminders for home anniversaries, birthdays, milestones

Quarterly branded Home Digest with market data & maintenance tips

Quarterly branded Home Digest with market data & maintenance tips

One-to-one videos or one-to-many broadcasts in seconds

One-to-one videos or one-to-many broadcasts in seconds

More 5-star reviews on Google. Zero awkward asks.

Every buyer Googles your name before they call. Every 5-star they see makes them more likely to choose you.

Reviews captured at the right moment in the journey

Reviews captured at the right moment in the journey

5-stars go to Google. Complaints come to you first. No public surprises.

5-stars go to Google. Complaints come to you first. No public surprises.

Referral tracking shows which past clients are quietly driving your business

Referral tracking shows which past clients are quietly driving your business

What changes

You keep everything in Move Concierge. Plus a whole lot more.

Feature

Feature

Agent Pro

Agent Pro

Move Concierge

Move Concierge

Move-In Experience

Move-In Experience

Human concierge + AI-powered app handles the full move.

Quarterly Home Digest

Quarterly Home Digest

Market insights, maintenance reminders, and partner perks — sent automatically.

Custom Branding

Custom Branding

Your photo and name on every client touchpoint,

Personalized Stay in Touch

Personalized Stay in Touch

Anniversary nudges, custom videos, one-to-many broadcasts to past clients.

Review/Referral Optimization

Review/Referral Optimization

5-stars to Google. Complaints to you. Tracked referrals.

Pricing

One fee per client. We win when you win.

One fee per client. We win when you win.

No subscription. No platform fee. Lifetime access for every door you bring on.

No subscription. No platform fee. Lifetime access for every door you bring on.

Stop competing for referrals. Start owning them.

Stop competing for referrals. Start owning them.

Activate Agent Pro in under 5 minutes. Your next closing gets the upgrade.

Activate Agent Pro in under 5 minutes. Your next closing gets the upgrade.

Frequently asked questions

When do I get charged?

Only on closing — one flat fee per door, deducted from your file the same way other transaction services are handled. There's no monthly subscription, no platform fee, and no charge if a deal falls through.

Which tier should I pick?

Pick based on annual transactions: under 10 → $149/door, 10–49 → $99/door, 50+ → $49/door. You can move tiers anytime as your volume grows — we true up at year-end.

What does "lifetime access per client" actually mean?

Once you've activated Agent Pro for a client, they stay yours — branded experience, Home Digest, anniversary touchpoints, the works — for as long as they own the home. One fee at closing. No recurring cost per client.

Can I cancel? Is there a contract?

No contract. Cancel anytime. Clients you've already activated keep the experience for life — but you're never locked in for future deals.

Do I lose anything from Move Concierge if I upgrade?

No. Agent Pro stacks on top of everything you already get for free — the Move-In Experience, Home Digest, and concierge support. Your clients get the same white-glove experience; it just shows up branded for you, with extra retention tools layered in.

Can I pick and choose which clients get this service?

We contact all qualified clients automatically. Land-only and commercial properties don't qualify. You don't need to manage the list. Best part: you only pay for clients who use the service. If a specific client needs to opt out based on their situation, just let us know and we'll remove them at no charge.

When will the concierge contact my client?

Your client's concierge calls them within 24-48 hours to discuss their move. If the concierge cannot reach your client, they'll book them for a call at a different time or day. Clients also receive email and text reminders to book a call if they haven't connected yet.

What services does the concierge discuss with my client?

When we onboard you, you can let us know which services you'd like us to offer your clients. During the concierge call, we discuss applicable services based on your client's situation, including gas and electricity setup or transfer, municipal services for water and sewer, mail keys, waste bin delivery, internet and TV, home security, home insurance quotes, moving company services, cleaning services for both the old and new home, and other move-related needs.

Still have questions? Contact your brokerage or reach out to Virtuo.